We require a credit card on file to comply with our cancellation policy.
No reservations will be made without it.
Confirmed boarding reservations for weekends must be cancelled 48 hours in advance.
Reservations during the week must be cancelled24 hoursin advance.
Holiday reservations must be cancelled 5 days in advance.
Due to high volume, we will have to charge half-to-full the reserved time for cancellations without designated notice when we are guaranteeing a place for your animal. (Half the weekend charge and day care, fullholiday time.)
Pleasefamiliarize yourself with our policy to avoid misunderstandings and unnecessary charges.